FAQ

Good questions. Straight answers.

The things people ask before they hand us their walls.

How much does a smart home or theater system cost?

Every TAV system is custom, so cost tracks the scope: a camera package for a lake house is a very different project than a dedicated theater. Consultations are free, and you get a clear, itemized proposal before any work starts. We design to your budget and tell you honestly where a dollar buys the most experience.

Do you handle new construction as well as existing homes?

Both. On new construction and remodels we work from the plans, prewire during framing, and coordinate directly with your builder so nothing is missed behind the drywall. In existing homes we retrofit cleanly, with wireless where it makes sense and discreet wiring where it does not.

Who actually designs and installs my system?

TAV's own people, with more than 40 years in consumer electronics and smart home integration. We are certified to program every product we install, and the team that designs your system is the team that shows up to build it.

What warranty comes with a new system?

Every new home system comes with a three-year warranty, and we service everything we sell. If something ever acts up, you call us, not a manufacturer's overseas support line.

Can you fix problems without a service trip?

Usually, yes. Our cloud-based support platform lets us see system health remotely, restart gear, and resolve most hiccups from our shop, often before you notice anything was wrong. When a visit is needed, you get a real person who already knows your system.

Do you work with builders, architects, and interior designers?

All the time. We partner with custom home builders, architects, and designers across the lake country, joining at the plans stage so technology is designed into the home rather than bolted on after. If you are a trade professional, we would love to talk.

What brands do you carry?

We partner with the world's leading manufacturers and hold the certifications to design, install, and program their gear. Rather than pushing one label, we spec the equipment that fits your room, your goals, and your budget, and we stand behind all of it.

What happens after I reach out?

First a quick call to hear what you have in mind. Then we walk your home or your plans together, free of charge. You get a detailed proposal, we schedule the install, and when the last remote is programmed we walk you through everything. After that, we answer the phone for as long as you own the system.

Still curious? Ask a human.

Five minutes on the phone beats an hour of searching. No pressure, no jargon.

Call or Text 318-332-2006 or send us a note instead